What term describes problems in which one party is "wrong" or the situation is unsolvable?

The term that accurately describes problems in which one party is perceived as "wrong" or where the situation appears unsolvable is known as perceptual conflicts. This type of conflict arises from differing interpretations or misunderstandings about an issue, where individuals see the problem through their own lenses, leading to a belief that there is a right and wrong perspective. The emphasis here is on perception, often causing an impasse because each party may be firmly entrenched in their views and may not acknowledge the validity of the other’s perspective.

In small group communication, addressing perceptual conflicts typically requires open dialogue and an effort to understand differing viewpoints, as they hinge on people's beliefs and interpretations rather than tangible issues. Resolving such conflicts often necessitates shifts in understanding rather than merely exchanging information or procedural adjustments, which is essential to navigate effectively.