How does conflict resolution in a virtual group differ from that in a face-to-face group?

Conflict resolution in a virtual group is primarily handled through online tools and platforms, which distinguishes it from face-to-face interactions. In virtual settings, communication occurs through various mediums such as video calls, chats, emails, and collaborative software. This method of conflict resolution relies on digital communication to facilitate discussions and negotiations, making it essential to navigate emotional and interpersonal dynamics without the benefits of non-verbal cues and immediate feedback often present in face-to-face meetings.

Understanding that conflict resolution can occur virtually highlights the unique challenges and strategies that participants need to adopt in navigating misunderstandings and disagreements. While direct communication may still happen, it is not in the physical presence of all parties involved, which can impact the resolution process. Furthermore, the notion that all conflicts are eliminated or that in-person discussions take place in virtual groups does not accurately reflect how conflict resolution is approached in these settings.