Arizona State University (ASU) COM230 Small Group Communication Final Practice Exam

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Question: 1 / 190

Which myth about conflict might prevent open communication?

Conflict is normal and can lead to improvement

Conflict is harmful and should be avoided

The belief that conflict is harmful and should be avoided can significantly hinder open communication among group members. This myth perpetuates the idea that engaging in conflict is ultimately negative, leading individuals to sidestep discussions that may involve differing opinions or perspectives. Consequently, when people avoid conflict due to this mindset, they miss out on opportunities for constructive dialogue, which is essential for problem-solving and innovation in group settings.

Avoiding conflict can also result in unresolved issues that fester beneath the surface, ultimately impairing relationships and group dynamics. In contrast, recognizing that conflict can be a normal part of group interactions encourages members to address disagreements openly, fostering a culture of trust and collaboration, and paving the way for improved outcomes. Understanding that constructive conflict can be productive is vital for effective small group communication, making the belief that conflict should be avoided particularly detrimental to group success.

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Conflict is often beneficial for group cohesion

Conflict helps clarify misunderstandings

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